PLEASE NOTE:
Container Warranty Does Not Cover Contents
Inspect your container upon delivery. Please note that the warranty only covers the container’s structural integrity and does not cover contents or cosmetic issues (such as dings/dents or surface rust). Please inspect your doors, floors, and roof before using your container.
Customer Pick-up Units Must be Returned for Repairs.
Suppose you are picking up your container, or sending a truck. In that case, it’s very important to inspect the container before leaving the depot (containers can be rejected if they don’t meet the criteria listed for our warranty). Units that we don’t deliver must be returned for warranty work to be completed.
Money Back Guarantee Does Not Include Trucking
We understand sometimes plans change, but please note that returned equipment will be refunded less trucking charges (including the additional cost of picking up the container and returning it to the intermodal depot). Please feel free to contact us with any questions.
Doors That Seal
Every container we sell is guaranteed to have doors that seal properly, with gaskets in working condition.
Please Note: loading containers heavy on one side, or setting them on uneven surfaces can sometimes cause doors to not line up properly. Even surfaces that look flat may have enough slope over 20′-40′ to twist the container just enough to make the doors not line up. The best way to ensure your doors are square is by placing wood blocks or railroad ties under the door frame (please have these ready at delivery, not provided by the driver).
Please ensure your doors are aligned before contacting us with warranty concerns.
No Leaks
We guarantee your container will be leak-free at delivery, or we’ll fix it. We’ll guarantee your container won’t leak for the term of the warranty (does not cover contents, customers should inspect containers for leaks regularly). Because containers are stacked both on ships and in storage, sometimes you’ll see dings and dents on the roof. If water pools, that dent will turn into a rusty hole. Small holes can usually be repaired with caulk, while larger holes may require a patch. The best way to prevent this is to check your container regularly and paint the roof with a paint formulated for use on metals.
Floors Free of Holes
A cargo-worthy shipping container is designed to hold cargo over 40,000 lbs., and while storage grade containers (WWT) may not quite meet that standard, we will guarantee that floors are free of holes or soft spots and ready to be used. Please note, that the best way to prevent holes or soft spots in the floor is to keep your container out of standing water so the steel cross-members under the floor don’t rust out.
